INFORMATION

Holiday Service

Holidays that run on a Weekend Schedule - Schedule Here
(Lechmere to Kendall, No service to North Station or Erie St.)

• New Year’s Day: Thursday, January 1st & 2nd, 2026

• Memorial Day: Monday, May 25, 2026

• Independence Day: Friday, July 3, 2026

• Labor Day: Monday, September 7, 2026

• Thanksgiving Day: Thursday, November 26, 2026

• Day After Thanksgiving: Friday, November 27, 2026

Holidays that run on a Reduced Frequency Schedule
(fewer buses) - Schedule Here

• MLK Day: Monday, January 19, 2026

• President’s Day: Monday, February 16, 2026

• Patriot’s Day: Monday, April 20, 2026

• Juneteenth: Friday, June 19, 2026

• Indigenous People’s Day: Monday, October 12, 2026

• Weekdays between December 28th – 31st

Holidays with No Service

• Christmas Day: Friday, December 25, 2026

• Departure times are approximate and depend upon traffic and weather conditions, as well as how many riders are going to different stops along the route.

• For real-time tracking information, download the Passio GO app for iOS or Android devices.

• We recommend arriving at the stop at least 3 minutes before listed time.

• EZRide Shuttle drivers cannot board or discharge passengers outside of the designated stop areas, per the instructions of the Cambridge License Commission. Passengers are asked not to approach buses that are stopped in traffic outside of stops, as this creates unsafe situations for both passengers and other motorists and cyclists.

• We ask for your cooperation and understanding to help ensure a safe shuttle operation for passengers and for the general public. If you have any questions or concerns, please contact us. 

All EZRide Shuttle buses feature front-mounted bike racks. Each bus can carry two standard bicycles. If you wish to use the bike racks, please familiarize yourself with the following guidelines: 

• You are responsible for loading, securing, and removing your bicycle from the bicycle rack. Drivers do not load or unload bicycles. Always alert the driver that you are about to use the bicycle rack and approach the bus from the curbside. Do not step into traffic on the left side of the bus!

• Remove all loose items from the bike prior to loading.   

• Squeeze the handle located in the center of the bike rack to release the latch and pull rack down.

• Place bike on rack by inserting the front and back wheels in designated wheel slots. Always use inside slots (closest to the bus) first.

• Pull out support arm and raise it up over the front bike tire.

• Confirm that bike is safe and secure prior to boarding bus. Do not lock your bike in the rack.

• Inform bus driver of destination upon boarding bus. Sit near the front of the bus and watch your bike. Charles River TMA and Paul Revere Transportation are not responsible for loss or damage of bicycles carried onboard shuttle buses. 

• As you approach your stop, advise the driver that you will be unloading your bicycle.

• To unload your bike, raise the support arm off the tire and move it down and out of your way. Lift your bike out of the rack.

• Return the bike rack to the folded position if there isn't another bike in the rack. Make eye contact with the driver to indicate that you are through with the rack.

• Step to the curb and allow the shuttle bus to depart before cycling away!

All EZRide buses are low-floor and equipped with wheelchair ramps and kneelers.  Our buses have ramps located at the rear doors.

• Service animals are permitted onboard EZRide Shuttle at all times

• Small pets are permitted only when carried in appropriate carry-on sized pet carriers

• EZRide does not permit leashed or unleashed dogs on board the shuttle (except for those carried as described above)

If you have lost an item, please fill out this form as completely as you can. We will contact you to arrange for pick up if the item is found. Please be advised that non-perishable items will be kept for 30 days; perishable items will be discarded promptly.